Free Estimates & Direct Insurance Billing
We verify and submit all claims direct to your insurance provider.
Give us a call at 1-800-597-6911 before you file a claim and we can help out with the entire process.
Chicago Water & Fire Restoration Warranty
For Peace of Mind
As part of our effort to provide our customers with the best possible service and value, we offer an Unconditional Lifetime Warranty to cover against defect in materials and workmanship for the lifetime of your structure. This one of the many ways we help you retain your hard earned property value and restore confidence in your living environment back to where it was for all the years to come.
Count On Us
CWF Restoration is accredited by the Better Business Bureau and certified by the contractor license board as a general contractor.
All of our technicians are certified by the I.I.C.R.C., strictly adhering to their rules and standards. At CWF, we are completely dedicated to doing our job right the first time, every time! Give us a call to see how we can put our expertise to work for you and provide you with superior results.
Water Mitigation Full Lifetime Warranty
What Does This Warranty Cover?
This warranty covers defects in the materials and workmanship of CWF-provided drying and cleaning services. This warranty guarantees the CWF-serviced areas in your structure will remain mold and odor-free.
What Doesn't This Warranty Cover?
Pre-existing conditions; or materials or workmanship that becomes defective as a result of damage from fire, floods, rust, corrosion, windstorm, hail, earthquake, exposure to outside weather, and other similar incidents that occur after CWF work is completed.
How Long is the Warranty?
This warranty starts when the Customer signs the Certificate of Satisfaction and lasts for the lifetime of the Customer’s structure.
How Do I Get Service?
Notify CWF in writing within five (5) calendar days of when you first notice a problem or issue. CWF will schedule a site visit to determine whether the problem or issue you report is covered under this warranty.
What Will CWF Do?
CWF will dry, clean, and mitigate warranty-covered materials and areas. How State Law Relates to this Warranty. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Reconstruction Limited Two-Year Warranty
What Does This Warranty Cover?
This warranty covers defects in the materials and workmanship of: Structural framing members supplied and installed by CWF; and the installation, only, of products or parts, whether supplied by CWF, or not.
What Doesn't This Warranty Cover?
Appliances, heating units, roofing, plumbing, electrical fixtures, electric- or gas-powered units or assembly not manufactured by CWF, or other consumer products, even if installed by CWF; and materials or workmanship that becomes defective as a result of or includes:
- Product failures.
- Color and grain variations
- Shrinkage or cracks in plaster, stucco, or concrete.
- Abuse or neglect, including improper or insufficient maintenance by the Customer.
- Damage from fire, floods, rust, corrosion, windstorm, hail, earthquake, exposure to outside weather, and other similar incidents that occur after CWF work is completed.
- Normal wear and tear.
- Modifications made by the Customer or third party (not CWF)
- Waterproofing of basement walls, floors, or cracks
- Decorating services including but not limited to painting and carpet installation
How Long is the Warranty?
This warranty lasts two years from the services completion date indicated on the Certificate of Completion. If the Customer does not pay the total contract amount in the contract documents, including change orders, the warranty is not in effect.
How Do I Get Service?
Notify CWF in writing within ten (10) calendar days of when you first notice a problem or issue. A CWF representative will inspect the structure to determine whether the problem or issue you report is covered under this warranty.
What Charges Might I Expect?
If CWF inspects the structure and determines the defects are not covered under this warranty, the Customer agrees to pay CWF an inspection service fee charge. If needed, the Customer agrees to pay for the removal or replacement of any materials or fixtures not supplied by CWF.
What Will CWF Do?
At CWF’s option, CWF will repair or replace any defect covered by this warranty.
How Does State Law Relate to the Warranty?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.