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Chicago’s Leader in Water Damage Cleanup

24/7 Emergency Service

Experience you can trust

  • Recommended by insurance providers
  • Serving over 4,000 customers annually
  • 800+ online positive reviews & growing
  • 99.8% satisfaction rating as of 2019
  • 100% satisfaction guarantee policy
  • Each crew is IICRC trained & certified
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Based on 1183 reviews
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Based on 233 reviews

Mitigating Your Water Damage is Our Top Priority

Since 1988, Chicago Water & Fire Restoration has provided fast and efficient repair for both residential and commercial clients – serving upwards of 4,000 customers in the Chicagoland area every year. We put our customers first, and our philosophy is to repair, not replace. With our water damage experts, we’ll do everything possible to reduce the headache of such a loss, including a customized restoration plan, direct dealings with insurance, and a free estimate for our services.

There’s a reason we’re the Chicago area’s leader in the damage restoration process. We work hard to keep you happy and restore your property quicker than the competition.

  • Coordination with your insurance company for your claim
  • Price matching so you know you are getting the best deal on restoration costs
  • Industry leading warranty and only satisfaction guarantee
  • Full service restoration so you only need to deal with one contractor

Call now for a free estimate — 1-800-597-6911

Experts in water damage restoration in the Chicago area

Burst pipes, flooding, moisture, or backed-up sewers – our experienced crews are ready for any type of water damage.

Specializing in water and fire damage mitigation means our technicians have training and the extraction and drying equipment to get your home or commercial property back to pre-loss conditions.

See Our 3D Scanning Technology In Action

We use the latest 3D scanning technology to identify all affected areas of a building, develop a fast and accurate estimate, and help you visualize the journey to restore your home from start to finish.

Before Cleanup

During Cleanup

Finished Work

Procedures for Water Damage Categories

Water damage can be devastating and leave your house unsafe and unlivable. Whether a level I or level III, we’re trained to clean and restore your home with as little disruption as possible.


Category 1


Clean Water

Category 1 water intrusions are the result of compromised sanitary water supply lines. In order for a situation to remain Category 1, water must not have sat in a structure for more than 72 hours, and materials affected must be clean and well maintained.


Category 2


Toilet Overflows, Washer Leaks, Water Entering from Below Grade

Water that contains a significant degree of chemical, biological and/or physical contamination is said to be Category 2. If the water source was originally Category 1, the water will degrade to Category 2 after 72 hours. When water is a Category 2, it will become a Category 3 after 48 hours.


Category 3


Sewer Backup, Flood Waters

When water intrusion results from a grossly unsanitary source, carries disease causing agents, or when water has dwelled in a structure for more than 120 hours, it is said to be Category 3. Regardless of the initial source, water can be deemed Category 3 if it is allowed to dwell in the structure for five days.

Before mitigation

Common Water Damage Scenarios

Water damage can happen from many sources, from loose hoses to heavy rainfall. Regardless of the source, Chicago Water & Fire Restoration can handle any size disaster.

  • Storm and flood damage
  • Mold growth
  • Leaking appliances, water heaters, plumbing, etc.
  • Overflowing toilets, bathtubs, and sinks
  • Flooded basements
  • Tornadoes and thunderstorms
  • Hurricanes and tropical storms
  • Sewage backups
  • Flooding from firefighting efforts

Learn more about the water damage categories.