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Our Water Mitigation Team (2018)
Our Repair Team (2018)
Experience you can trust
Recommended by insurance providers
Serving over 4000 customers annually
800+ online positive reviews & growing
99.8% overall satisfaction rating as of 2019
100% satisfaction guarantee policy
Each crew is IICRC trained & certified
Ways we better help you
Free Estimates 24/7 – 60 min. response*
No extra charge for after-hours service**
No upfront cost – direct insurance billing
Immediate claim coverage verification
Get restored 50% faster with 3D loss scans
We are a full service restoration company
Google Rating
4.8
Based on 945 reviews
Facebook Rating
4.9
Based on 100 reviews
Yelp Rating
4.5
Based on 190 reviews
Serving Illinois, Wisconsin, & Indiana
CWF Restoration serves the entire Chicagoland area including areas into Wisconsin and Indiana. Our technicians are on call 24/7 and are in your area around the clock helping you with your mitigation and reconstruction needs.
Providing exceptional customer service is the cornerstone of our business. We strive to offer the best possible water mitigation services in the Chicagoland Area.
Chicago Water & Fire technicians were efficient and thorough. They cleaned up my basement, which included moving some heavy items to access the entire floor. Great job!
Our plumbers (Rocket Plumbing) told us to use CWF after they helped us with a basement leak. Once we fixed the leak, I shot them an email and they responded right away and sent someone to our house within 90 minutes. Nathan Gomez dropped by and did a really quick but thorough assessment, and saved us a BOATLOAD of money by telling us we needed to do and what we didn’t, which products to get, and then worked with us to get the “hard part” done in preparation. Couldn’t have asked for a nicer and more knowledgeable guy to walk us thru what could have been a very painful process with another firm. He even gave us his cell if we had questions or needed help!
The team at CWF has been extremely responsive and has helped us navigate our first flooding incident. Charlie came out and assessed the damage, going through each step of the process and answering our questions. Within 48 hours the crew was out and was able to remove all flooring, drywall and fixtures that were damaged in one day.
We needed help recovering from a storm that spewed sewage into Northsiders' basements. To put the damage into context, this was the same storm that sent 35'...
Nate came out to my house to check possible water damage. He did an awesome job assuring me that I could do the job myself because it wasn't bad at all....
Charlie came to our house and he was kind, courteous, polite, and professional. Ultimately our project did not meet the minimum requirements, but he gave us a good recommendation on the little things we can do to solve the issue.Would definitely recommend!
This portion of the review is solely for sewer/water back-up damage and clean up. We had a significant amount of water back-up from drains on September 11, when Portage Park was inundated with the supercell storm that damaged...pretty much everyone.I called multiple companies Sunday morning, and most of them said they'd get back to me "in a week or so". CW&FR confirmed they could get someone out Tuesday morning, and Tyler Hlusek arrived exactly when he said he would. He documented the damage thoroughly, communicated clearly, was clean and incredibly respectful. He noted that they were inundated with calls, and he could have a team out Thursday morning between 8 AM and 10 AM.The team arrived promptly, and worked incredibly hard for nearly 10 hours, apologized profusely that they couldn't finish, and had a team come out the next day to wrap it all up. They were clean, careful, respectful, and very effective.ON Tuesday, 9/20, they came out to run moisture meters to determine if the wood framing/sills had dried sufficiently, and determined that all areas were dry except for two. They removed 90% of the fans/dehumidifiers, left 3, and promised they'd be back Thursday to pick up and clean up. Again - they were right on time, got everything taken care of, and left like they were never there.For purposes of mitigation and remediation, I can't recommend these guys enough. We're still working with insurance to start the reconstruction process, but I'll post updates as soon as we get there!Beyond grateful for Manny, Marcus, Juan, Coyote, Tyler, and the rest of the incredible guys from CWF for getting everything clean so quick, and preventing any further damage.
My call was responded and a representative was here within 2 hours. Jesse was knowledgeable and professional. He was well mannered and pleasant. We set up a work appointment for 2 days later. The crew was cautious and provided covering for my hardwood. They were diligent and respectful. They left my home clean and did not leave any debris behind. Vacuumed and sanitized the floor too.
In April of this year we had water coming from a pipe in our basement. The damage spread under the raised floor and our insurance company was giving us little no no information. Arnaldo visited from Chicago Water & Fire Restoration and gave us the information we needed to get everything handled. Despite many dropped balls and misinformation given by our insurance company Arnaldo made it a point to stay in contact with them. Help provide us with all documents needed and regularly checked back with us to see if there was anything else he could do to help. He went above and beyond the call of duty by doing additional site visits to answer questions and concerns from our insurance company.Dealing with my insurance company was nothing short of a nightmare. Having to deal with them constantly failing to execute on their end seemed never ending. But Arnaldo's dedication to service and ensuring the customer was taken care was something I've never experienced. Without his help and professionalism nothing would have got done.If you are in need of someone who is punctual, honest, hard working, and dedicated to get the job done this is your man. Chicago Water and Fire Restoration even removed late fees they would have charged because they understood my insurers fail to execute in a timely manner.I cannot recommend their services enough or thank Arnaldo for all he has done.
We recently had a lot of water damage in our garage that was due to a leaking pipe. There was a great deal of damage and mold that needed to be removed quickly. CWAF was able to come see the damage and provide a quote in less than 24 hours after calling. The pricing was fair, they always answered the phone, and they were able to make any time work. Highly recommend Dave and his team!
The company was super-easy to work with. Everyone very responsive, reliable, straight-forward. Joe was wonderful. Extremely responsive, professional, clear in all communication, punctual. Thanks to him, we felt very confident in the company's services. The ladies in the office (Maria and Taylor?) were also very helpful and clear in all communication. Highly recommend!
we had a sewer back up and Chicago Fire and Water came out immediately to assess the damage and start working on cleaning up the sewer water.Our agent was...
How Chicago Water & Fire Restoration Provides Better Value
CWF is honored to be the top emergency restoration company in the area. Here’s how we stack up against the competition.
CWF Restoration:
Free Onsite Estimates 24/7
Phones Answered Live 24/7
No Minimum Charge
No Upfront Payment
30-60 Minute Response
Price Match Guarantee
Unconditional Lifetime Warranty
100% Satisfaction Guarantee Policy
Other Companies:
$250
Answering Service/Machine
$500 Minimum Charge
Deductible or Full Payment Upfront
2 Hour Response time
No Price Guarantee
1 Year Warranty
No Guarantee Offered
Our Technology
We are firm believers in investing in our own business to help our customers. A good example of that is our investment in Matterport 3D loss scanning technology. By taking a 3D scan of your loss, your insurance provider rarely needs to set foot in your home.
These scans create exact, detailed measurements as well as full 360-degree views of your loss, which is essential to minimizing costs, extra visits, and downtime before getting put back to normal. In addition, our management team views each loss for quality control purposes.
As of 2019, we are the 2nd largest user of Matterport technology in the country.
CWF Restoration specializes in providing prompt property damage repair for both residential & commercial customers in the Chicagoland area, serving over 4000 customers per year and growing! Give us a call today.
Our business has grown from two men in a garage in 2012 to now over 140 employees, with over 80 vehicles in use daily restoring homes and businesses from southern Wisconsin to Northern Indiana and of course within two hours of our headquarters in Elmhurst, Illinois.
We are a family-owned business and take pride in caring for both our customers and employees. For us, it remains one of our greatest contributions to society (we feel at least) and we take it very seriously. If there is ever anything we can do to help with your loss, we truly do appreciate the opportunity to earn your business.
1
We’re Faster to Any Size Water or Fire Disaster
CWF is dedicated to responding immediately when you need help with a water or fire damage event. A fast response reduces both time and cost in returning your home or business to normal.
2
We’re Highly Trained Water Damage Specialists
We specialize in water and fire damage restoration. CWF has extensive training and equipment to get your property back to pre-loss condition. Our technicians receive extensive training. Certifications include:
Water Damage Restoration Technician
Applied Structural Drying Technician
Fire & Smoke Restoration Technician
Biohazard Restoration Technician
Odor Control Technician
3
We Use Advanced Equipment & Techniques
Our advanced equipment helps detect hidden moisture, removes the water quickly and allows your home to be thoroughly clean and dry when the job is finished. We finish the job with sanitizing and deodorization, leaving your home both clean and safe.
Take a Tour of Our Facility
720 North Larch Ave Elmhurst IL 60126
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Serving Illinois, Wisconsin & Indiana.
No Upfront Cost. We provide free comprehensive estimates
Reliable. You can count on us with our – 24 Hour Service – 7 Days A Week
Save Time. You’ll save time with our fast response time and work turnaround
Satisfaction Guaranteed. All of our work is 100% guaranteed
Confidence – Our team consists of certified repair technicians
