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Restoration technician in a protective suit and respirator extracting sewage water from a flooded basement with contaminated furniture

Ultimate Checklist for What Can Be Saved After Sewage Contamination

Why Is Sewage Contamination Classified as Category 3 Black Water? When sewer lines back up or stormwater mixes with municipal waste, the water entering your property is categorized by the Institute of Inspection, Cleaning and Restoration Certification (IICRC S500 standard) as Category 3 water, commonly known as black water. This classification is not about visual […]

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Tree roots growing through a cracked clay sewer pipe, a common cause of basement drain backups during heavy rain

Cheat Sheet to Why Your Basement Drain Backs Up When It Rains

Why Does Water Back Up Through Your Basement Drain When It Rains? Basement floor drains are designed around gravity. They sit at the lowest physical elevation in your home’s plumbing network so that routine utility runoff from water heaters, HVAC condensation lines, and laundry wash tubs can flow downward into the lateral sewer pipe and

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what is content cleaning

What Is Content Cleaning? Chicago Homeowners’ Guide

What Is Content Cleaning? Chicago Homeowners’ Guide What Content Cleaning Actually Means (And Why It Matters After a Disaster) What is content cleaning? Here’s the short answer: Content cleaning is the professional process of salvaging, cleaning, deodorizing, and restoring your personal belongings after a disaster — things like furniture, clothing, documents, electronics, and family heirlooms

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